Privacy Policy
At Calibre Connect, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
Personal Information We Collect
We may collect the following types of personal information:
- Name, title, and contact details (address, phone number, email)
- Payment information
- Property details related to electrical services
- Communication preferences
- Information provided in customer inquiries or feedback
How We Collect Personal Information
We collect personal information through:
- Our website (calibreconnect.com.au)
- Phone, email, or in-person interactions
- Service bookings and quotation requests
- Customer feedback and surveys
Use of Personal Information
We use your personal information to:
- Provide and improve our electrical services
- Process payments and maintain accounts
- Communicate about services, promotions, and safety updates
- Respond to inquiries and resolve complaints
- Comply with legal and regulatory obligations
Disclosure of Personal Information
We may share your personal information with:
- Our employees and contractors
- Service providers (e.g., payment processors, IT services)
- Regulatory bodies and government agencies when required by law
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, modification, or disclosure.
Access and Correction
You have the right to access and correct your personal information. To do so, please contact us using the details provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us on the Calibre Connect contact page. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.